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Frequently Asked Questions (FAQ) |
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Contents
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Who can have an account?ITC will provide websites on www.web.virginia.edu to
University academic and administrative staff and faculty,
such as instructors, departmental database developers,
researchers, etc., for the purposes of instruction, research,
and departmental materials. For more information refer to
Service Availability.
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How do I set up an account?An account may be set up by using the
Request A Website link on the home page.
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What can I name my website?Unless otherwise specified, the default name for a web
directory will be the U.Va. Computing ID of the requesting
person. Departmental or course directory names can be
requested and will be reviewed on a case-by-case basis. More
information can be found under
Naming Website Guidelines.
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What is Netbadge?Netbadge is UVa's method of protecting websites with common UVa credentials. More
information can be found at
ITC's Netbadge page. To have
Netbadge enabled on your website please contact ITC Micro Systems.
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How do I know who has logged on using Netbadge?Netbadge has it's own environment variables that can be accessed by the
developer. The specific environment variable of interest with IIS is HTTP_PUBCOOKIE_USER.
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Why is my new site sluggish or not performing well?By default all new websites use a development application pool. The application pool is the area of the server that actually runs your website. This development application pool has restricted resources to prevent a newly developed site, that may have coding problems, from interfering with production websites. Once your site has been tested and is ready for production you may contact ITC Micro Systems
and ask that your website be moved into it's own production application pool.
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My site's ready for production. How do I get the best performance?Once a website is ready for production you may contact ITC Micro Systems and ask that
your website be moved into a production application pool. The application pool is the area
of the server that actually runs your website. ITC Micro Systems will move a production ready
website into it's own application pool resulting in peak performance.
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How do I set or change my password?The easiest way to change your password is to use the website located
at https://www.web.virginia.edu/pswd. More detailed information
can be found on the
Getting Started page.
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How do I place files in my web site?A secure FTP client such as SecureFX can be used to move files to your website or
you may "map" your site
via the network described under
Mapping Network Drives. To use SFTP direct your client
to es-web1.eservices.virginia.edu and navigate to your website.
If you cannot find your website please contact ITC-MicroSystems@virginia.edu.
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How can I use secure FTP to transfer my files?SecureFX is availble to all university affiliated individuals and can be
downloaded from ITC's
Software Central. If you
are working as a consultant and do not have a SFTP client you can download WinSCP for
free from http://winscp.net. Just about any SFTP client will provide the access you need.
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What are the directories I found in my website?Each website has a specific file system and permission structure at
the time of website creation. Each area of the website file system
structure has a specific purpose. There should be a cgi-bin and private
directories in the root of your website, There is also a special database
directory for your database located outside of your website. For detailed
information concering specific directory permission please visit the
Website Structure page.
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How do I connect to my database?Databases can be accessed using connection strings. Sample
connection strings can be found on ITC's website for
ASP and
Cold Fusion .
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Can I connect to a mySQL database with ASP?mySQL Databases can be accessed using the connection string below. Provider=MSDASQL;DRIVER={MySQL ODBC 3.51 Driver};Server=ServerName;UID=IDName;PWD=MyPassword;database=DBName;Option=16387"
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How do I connect to an Office 2007 spreadsheet or database?If you are the user of an application, consult your application documentation for details on how to use the appropriate driver. If you are an application developer using OLEDB, set the Provider argument of the ConnectionString property to "Microsoft.ACE.OLEDB.12.0" If you are connecting to Microsoft Office Excel data, add "Excel 12.0" to the Extended Properties of the OLEDB connection string. If you are an application developer using ODBC to connect to Microsoft Office Access data, set the Connection String to "Driver={Microsoft Access Driver (*.mdb, *.accdb)};DBQ=path to mdb/accdb file" If you are application developer using ODBC to connect to Microsoft Office Excel data, set the
Connection String to "Driver={Microsoft Excel Driver (*.xls, *.xlsx, *.xlsm, *.xlsb)};DBQ=path to xls/xlsx/xlsm/xlsb file"
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Is Classic ASP available?ASP Version 3.0 is currently availble to web developers.
More information about ASP can be found on the
Services page.
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I want to use ASP, but don't know how. Are there any classes available?ITC offers a brief introduction course for ASP. Information
can be found on the Support page.
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Is ASP .Net available?Yes, ASP .NET is currently available on www.web.virginia.edu.
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Is Cold Fusion available?Currently Cold Fusion 5.0 is available, but new websites are not being created. Cold Fusion MX
websites are being offered on fusion.web.virginia.edu and
a request can be made there.
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Is Perl available?Perl from ActiveState is available.
More information can be found on the
Services page.
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Can I allow files to be uploaded from a web browser?By default file uploads are disabled for security reasons.
If your website needs the ability to upload files please contact
ITC-Microsystems@virginia.edu. We will be able to provide a secure
solution for your needs.
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Can I send e-mail from my web site?By default email is disabled for security reasons.
If your website needs the ability to send email please contact
ITC-Microsystems@virginia.edu. We will be able to provide a secure
solution for your needs.
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My web site does not appear to be working. Who should I contact? If the answer to your question can not be found in this FAQ
please contact web-consult@virginia.edu for more information. Detailed
contact information can be found on the
Support page.
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I have a Web application that worked fine with IIS 5.0, but after upgrading to IIS 6.0, I am getting "400 Bad Request" errors or "The specified CGI application misbehaved by not returning a complete set of HTTP headers.". What is causing this?The Web application might be generating requests that end with a carriage return/linefeed (\n). According to RFC2616, such requests are malformed. IIS 5.0 ignored the carriage return/linefeed and processed requests ending with \n successfully. IIS 6.0, however, follows RFC 2616 strictly, generating an error if a request ends with \n. To stop receiving 400 errors, modify your application so that requests do not contain \n. The CGI header errors can usually be fixed by ensuring a proper
header line is produced such as "print "Content-Type: text/html\n\n";".
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I am using IE 8 to view my website and it doesn't display correctly. What is causing this?Internet Explorer version 8 displays web pages using its latest "Standards mode" by default, whereas most current web pages are created and tested to work with Internet Explorer 7 Standards mode. To resolve this issue, Web site owners can add a meta-tag that tells Internet Explorer 8 to display a specific page like Internet Explorer 7. That is, the meta-tag causes Internet Explorer to render pages in either Internet Explorer 7 Standards (Strict) mode or in Internet Explorer 5 (Quirks) mode, based on the Doctype element declaration. If you are the developer of the website you can find more information about the proper meta tags to add to your pages by reading Knowledge Article 952030 . back to top of page |
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